bosku8 Privacy Policy

Introduction

This Privacy Policy ("Policy") describes the personal information management practices of bosku8 ("we", "platform" or "bosku8") in handling data from users who register and use our online gambling platform services at bosku8.onl.

By registering, logging in or continuing to use any bosku8 service, you agree to the terms of data collection and use as described in this Policy. If you do not agree with any part of this policy, please stop using the platform and contact us to close your account.

Information We Collect

bosku8 collects personal information in several ways throughout a user's interactions with our platform. The following are the categories of data we may collect:

1.1 Account Registration Information

When you open an account at bosku8, we require the following basic information:

• Full name as shown on your identity document (MyKad or passport)
• Date of birth to verify the minimum age of 21 years and above
• An active email address
• A Malaysian mobile phone number
• A username and password of your own choosing
• Country of residence

1.2 Identity Verification Information

As an internationally licensed platform, we are required to verify user identity in accordance with Know Your Customer (KYC) procedures. This may include:

• An image or copy of your MyKad or passport
• A selfie with your identity document (in certain situations)
• Proof of address such as a recent utility bill or bank statement

1.3 Financial and Transaction Data

To process deposits and withdrawals, we collect information related to your chosen payment method. This includes your Touch 'n Go eWallet account number, DuitNow account number, FPX details, ShopeePay account or cryptocurrency wallet address (USDT, BTC, ETH). Full credit card numbers are not stored in our system.

1.4 Usage and Technical Data

When you use the bosku8 platform, our system automatically records:

• IP address and geographic location (state level, not GPS coordinates)
• Type and version of the web browser used
• Your device's operating system
• Pages visited and time spent on each page
• Betting and game activity records
• Login and logout times

Purpose of Data Use

The information collected is used solely for legitimate purposes related to the operation of the bosku8 platform. We do not use user data for purposes not stated here without first obtaining your consent.

• Account management: Creating and maintaining user accounts, including the login process, password resets and identity verification.
• Transaction processing: Verifying and recording all deposit and withdrawal transactions via Touch 'n Go, DuitNow, FPX, ShopeePay and cryptocurrency.
• Regulatory compliance: Meeting legal obligations under our international licensing, including transaction reporting and age verification.
• Fraud prevention: Detecting unusual activity, preventing abuse and protecting the integrity of the platform.
• Customer support: Providing technical assistance and responding to enquiries via live chat and email in Malay and English.
• Service improvement: Analysing usage patterns in aggregate form (without identifying individuals) to improve the overall user experience.
• Official communications: Sending important notices related to your account, policy updates and promotional information (if you have opted in to receive them).
• Responsible gambling: Monitoring gameplay patterns to identify signs of problematic behaviour and offering appropriate limit management tools.

Disclosure to Third Parties

bosku8 does not sell or rent your personal information to third parties. However, in the following limited situations, data sharing may be necessary:

3.1 Payment Service Providers

To process your transactions, we share the required information with payment gateway providers such as Touch 'n Go operators, DuitNow, ShopeePay and the FPX network, as well as relevant cryptocurrency exchanges. These providers are subject to their own privacy policies and are obligated to maintain the confidentiality of your data.

3.2 Regulatory Bodies and Law Enforcement

We may be required to disclose user information to regulatory authorities or law enforcement when legally ordered to do so, or when we have reasonable grounds to believe that such disclosure is necessary to prevent serious crime.

3.3 Platform Technology Partners

The gaming platforms and software we use, including slot, live casino and sports providers, may receive technical data required to run the games. This data is limited to session information and does not include your full financial details.

Cookies and Tracking Technologies

bosku8 uses cookies and related tracking technologies to ensure the platform functions properly and to provide a better experience for users. Cookies are small text files stored on your device by your web browser when you visit our platform.

4.1 Types of Cookies Used

• Essential cookies: Required for basic platform functions such as maintaining your login session and remembering your language preference. These cookies cannot be disabled.
• Performance cookies: Help us understand how users interact with our platform for improvement purposes.
• Functional cookies: Remember your settings and preferences such as game preferences and language.

4.2 Cookie Management

You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your web browser's help section.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure or destruction.

• All data communication between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
• User passwords are stored in hashed format using a strong algorithm and cannot be read by anyone, including bosku8 staff.
• Internal access to user data is restricted to staff who genuinely need it to carry out their duties.
• Our systems are continuously monitored to detect any intrusion attempts or unusual activity.
• We conduct regular security assessments and system updates to address identified vulnerabilities.

User Rights Regarding Personal Data

As a bosku8 user, you have the following rights regarding your personal information that we hold:

• Right of access: You may request a copy of the personal information we hold about you.
• Right of correction: You may ask us to correct any information that is inaccurate or incomplete.
• Right of erasure: In certain circumstances, you may request that we delete your personal information, subject to our legal and regulatory obligations.
• Right to object to processing: You may object to the use of your data for direct marketing purposes at any time.
• Right to restriction: You may ask us to limit the processing of your data in certain defined situations.
• Right to data portability: You have the right to receive a copy of your data in a machine-readable format.

To exercise any of the above rights, contact our customer support team via live chat on the platform or by email at [email protected]. We will process your request within a reasonable time and inform you of the outcome.

Data Retention

bosku8 retains your personal information for as long as your account is active or as long as required for the purposes stated in this policy. Specific retention periods are as follows:

• Financial transaction records are retained for the period required by our international licensing requirements.
• Identity verification documents (KYC) are retained for as long as your account is active and for a set period after account closure.
• Platform activity logs are retained for the period required for security and audit purposes.
• Marketing data is deleted when you withdraw your consent or close your account.

When data is no longer needed, we will delete or anonymise it in a secure and irreversible manner.

Changes to This Privacy Policy

bosku8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data management practices, regulatory requirements, or technology.

Any material changes to this policy will be communicated to registered users via email notice or through a clear notification on the platform at least seven (7) days before the changes take effect. The "Updated" date at the top of this policy will be updated to reflect any such changes.

Continued use of the bosku8 platform after any changes to this policy is considered your acceptance of the updated terms. If you do not agree with the changes made, you have the right to close your account before the changes take effect.